At PrideBet, we’re committed to providing a seamless and enjoyable betting experience for all our valued customers. We understand that you may have some questions, and we’re here to provide the answers. Below, you’ll find a comprehensive list of frequently asked questions (FAQs) to help you navigate through your betting journey with PrideBet.

PrideBet Account FAQ

How do I create an account?
Creating an account with PrideBet is quick and easy. Simply click on the “Join NOW” button at the top of the page, fill in your details, and you’ll be ready to start betting with pride! For more details also read our PrideBet Ghana Account Guide.
Click here to register with PrideBet Ghana!

Is my personal information safe and secure?
Absolutely! At PrideBet, we take your security seriously. We use state-of-the-art encryption technology to protect your data and moreover ensure it remains confidential.

Is betting on PrideBet legal?
As a responsible betting platform, we adhere to all applicable laws and regulations.

PrideBet Ghana is licensed and regulated by the by the Gambling Commission of Ghana to offer both sports betting (license number GCSB23R4189W) as well as casino games entertainment (license number GCCA23F3023P).

How can I change my PrideBet account password?
Changing your account password is easy. Simply log in to your account, navigate to the “Account Settings” section, and then click on “Change Password.” Follow the instructions provided, and your password will be updated securely.

Are there any bonuses or promotions?
Absolutely! We frequently offer exciting bonuses and promotions for both new and existing customers. We cover all new offers in our News section but you the following might be of interest:

Is there a mobile app available?
Yes, we have a user-friendly mobile app for Android devices, providing you with the flexibility to bet on the go! To download the PrideBet Android app click here. The iOS app is in the pipeline and will be available shortly.


What payment methods can I use?
We offer a wide range of mobile payment options, including Airtel Tigo, MoMo or also Vodaphone cash. Check out the Banking Guide for more details.

I want to deposit money into my PrideBet account. What are my options?
We offer a variety of convenient mobile deposit options to suit your preferences. Log into your PrideBet account and go to your “Wallet”. There you select your deposit amount as well as your mobile network operator. Confirm your deposit request on your phone and your funds are immediately available in your player account.

How do I withdraw my winnings from my PrideBet Account?
Withdrawing your winnings is hassle-free. Log in to your account, then go to the “Withdrawal” section, choose your preferred withdrawal method, enter the amount you wish to withdraw, and follow the instructions. It’s that simple! Please note that, for security reasons, you may need to verify your identity before making your first withdrawal.

Sports FAQ

What sports and events can I bet on?
We take pride in offering an extensive selection of sports and events from around the world. From soccer/football and basketball to tennis and boxing, we’ve got you covered!

Does PrideBet offer Live Betting?
Yes we do! We offer you in-play betting on a variety of sports and markets. To see what’s currently on head to the Live Betting section on PrideBet Ghana.


What are odds?
Odds are numerical representations of the likelihood of a particular event occurring in a sports or betting event. They are used to calculate potential winnings for a bet. Odds can be displayed in different formats, including decimal or fractional odds.

How do I place a bet?
Placing a bet is simple. Just log in to your account, browse through the available markets, select your desired odds, enter your stake, and click “Place Bet.”

What happens if a game is postponed or cancelled?
If an event is postponed or cancelled, your bet will be voided, and your stake will be therefore refunded.

Can I cash out my bets early?
Yes! We offer a cash-out feature that allows you to secure a portion of your potential winnings before an event concludes.

Remember, at Pridebet, we promote responsible gambling. If you ever feel that you need assistance or wish to set betting limits then visit our “Responsible Gambling” section for helpful resources.

We hope these FAQs have addressed your PrideBet questions. If you have any other questions or need further assistance, don’t hesitate to contact our dedicated customer support teams!

Ways to get in touch with PrideBet Ghana

  • Phone: +233 24 242 64 10
  • Email: support@pridebet.com.gh or also via the webmail feature on the support page
  • Live Chat: through the chat widget on the support page.
  • Social Media – @pridebetgh
    • Twitter
    • Facebook
    • Instagram
    • Threads
    • TikTok
    • YouTube